Useful Information for You
Clients with anxiety may worry about not knowing how it all works or when people suffer with depression it can feel too difficult to imagine navigating new situations. The information here is intended to help make things clear and easy to take the first steps.
Sessions last for an hour. If you are running late, I do appreciate a text to let me know and it may not be possible to extend the end of the session. I am currently seeing all clients online via Zoom to ensure people get the support needed during this challenging time.
Sessions are usually weekly which maximises the results. Some people prefer fortnightly sessions and sometimes people need only a one-off session. We work together to agree what is best for you. I have a few people who drop in once a year for a top up. All people are unique so the therapy is tailor made to match.
Payments are made online at the time of booking the session and this guarantees your appointment in my diary.
If you can not attend your session I appreciate early notification. If you cancel 48 hours before the session, I hope you will understand that the full fee will be due unless I can offer the session to someone who may be on the waiting list.
Confidentiality is important and I do not discuss my work with family or friends. I am in regular supervision which all therapists should be and is a confidential and respectful arena. If I should have cause for concern about my client's safety or the safety of someone connected to my client I would be compelled to breach confidentiality and always aim to openly discuss this with my client.
I am an accredited member of British Association for Counselling and Psychotherapy and also the National Council for Hypnotherapy and adhere to their best practice codes. If you have questions about any aspect of our work, I encourage you to bring these for discussion at any time.
To comply with GDPR legislation, I am registered with Information Commissioner's Office and will ask you for your permission to hold your data. This data is usually your contact details and I do not pass on any information to third parties.